Other Areas Where Legal Aid’s Impact is Notable
Hot Line/Client Intake: In 2013, we implemented several hotlines; one for seniors, one for tenants, and one for the general public. Our hotline specialist is responding to over 7,200 calls a year.
Rural Outreach: In 2012 and 2013, we launched mobile elder law and housing outreach program. These programs increased the number of rural seniors assisted by over 150%, and the number of low-income tenants by 80%. In addition, we send a bilingual caseworker to Sonoma Valley weekly to meet with domestic violence and family law clients.
Working Together: Our services are strengthened by our ongoing work to partner and collaborate. We know any agenda, whether that of a fellow non-profit housing provider or a County department, can be advanced by working with LASC and our demonstrated cooperation is present across Sonoma County.
We are a foundational partner with the Sonoma County Family Justice Center. We work with La Luz to bring on-site services to rural Spanish speaking Sonoma Valley residents. We work with senior centers who provide us with space and assist in setting appointments. Our housing outreach team works closely with the North Bay Organizing Project to identify and refer at risk tenants.
We also have strong partnerships with the County. We see elder clients at their south county health and human services office. We have direct referral programs with Child Protective Services (CPS), DHS, and SonomaWorks. We are part of an Elder Justice Coalition that seeks to better integrate services for older adults and victims of elder abuse.